Frequently Asked Questions

Membership Questions

Car Wash Hours
12/24/2019: 7AM – 5PM
12/25/2019: CLOSED
12/26/2019: Regular Hours
12/31/2019: 7AM – 5PM
1/1/2020: 9AM – 7PM
1/2/2020: Regular Hours
 
Guest Service Hours
12/24/2019: CLOSED
12/25/2019: CLOSED
12/26/2019: 8:30AM – 5:30PM
12/27/2019: 8:30AM – 1:00PM
12/31/2019: CLOSED
1/1/2020: CLOSED
1/2/2020: Regular Hours
Yes, our Unlimited BLISS Memberships are good at any BLISS Car Wash location.
If you want to upgrade or downgrade your membership, just give us a call at the BLISS Members Services line, at 800-697-7459, and we’ll take care of it for you. Your new membership price will be reflected on your next billing cycle.
No, each membership is tied to the original vehicle you signed up. The RFID stickers that we place on your windshield allow for that vehicle to pass into the car wash. We must issue one for each vehicle, because once removed, the tag is ruined and will not scan.
Whether you have purchased a new car or want to transfer your membership to a different car, just stop by any BLISS Car Wash location with your new car, and one of our friendly Team Members can get your new car setup.

You can add another car to your account by stopping by any BLISS Car Wash location and asking a Team Member to add additional cars to your membership account.

* Note: Your account will be billed on the day you add the additional cars to your account.

You may cancel your membership at any time by calling the BLISS Members Services line, at 800-697-7459. Once you cancel, your membership will remain active until the end of your billing cycle. BLISS Members Services is open Monday – Friday from 8:30am – 5:30pm, and Saturdays from 9am – 1pm.

Yes, if you’re unable to use your membership for a month or longer, we can put your account on hold for up to 90 days, so that you are not being charged during that time. Give us a call at the BLISS Members Services line, at 800-697-7459, to put a hold on your account.

* Note: Members are allowed to suspend their membership a maximum of once per year.

Yes, all of the cleaning products, soaps and waxes we use are 100% eco-friendly, biodegradable and sustainable.

Billing Questions

The day you signed up sets your monthly renewal date.
A receipt is only generated for the initial transaction when you begin your membership. This receipt will be emailed or texted to you. In the case you must obtain a monthly receipt, please give us a call at the BLISS Membership Services line, at 800-697-7459.
Give us a call the BLISS Members Services line, at 800-697-7459, and a Team Member will be happy to update your billing info.
No. Each car’s billing day will be the same day of the month it was signed up.
Currently, memberships will need a card on file, and can be paid with MasterCard, Visa, American Express, Apple Pay, or Samsung Pay.

Other Questions

If you don’t have a membership with us and it rains within 48 hours of your last visit, you can return and receive a free car wash. You must retain and submit your receipt to qualify, and the Rain Check car wash must occur within 48 hours after the original car wash.
Give us a call at the BLISS Members Services line, at 800-697-7459, and one of our friendly Team Members will be more than happy to help!